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Ray Ban
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Customer service and website contact are weak and hard to find
By Peter Jobs
They say, "Request a return through Customer Service," but it takes forever to reach them when you have a problem with an order. They have clearly designed the site to make contacting them as difficult as possible. When you finally reach the main support page and search for "return," it simply returns "Sorry, no pages found." After a major struggle, you finally find the return form—hosted on an external site rather than Ray-Ban's main domain. Even then, you have to constantly switch tabs to …
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