Why Open Review Platform? ⚖️

Clear business-profile status

Businesses can be listed on ORP before they participate. Public pages distinguish an Unclaimed business profile from a claimed or verified business. ORP does not present a directory listing as an endorsement, partnership or verification. Authorized representatives can claim their profile through the secure business-email process.

Protecting genuine criticism — and legitimate businesses

ORP is not designed to automatically side with either reviewers or businesses. Genuine negative experiences should remain visible. At the same time, fake experiences, coordinated attacks, conflicts of interest, harassment and materially unsupported claims can cause real harm. A business report therefore starts a structured moderation process rather than an automatic takedown.

When a disputed reviewer cannot sufficiently substantiate material claims after a human moderation review, ORP can retain the review publicly for transparency while excluding its star value from the business rating, locking edits while the finding remains active, and displaying the moderation outcome. Reviewers may also be banned from new submissions when serious integrity violations justify it.

More than reviews: a complete free Business Center

Build a complete business website on ORP — free 🌐

Businesses that do not have a website — or simply want a separate ORP-hosted presence — can create yourbusiness.openreviewplatform.com. The hosted site is a distinct ORP business record with its own reviews, rating, transparency page and Business Center, even when the same owner also manages an independent external website on ORP.

Create a free ORP Business Site →

Richer business profiles with responsible AI ✨

ORP can enrich a business profile with a factual overview, detected services/topics, tailored SEO metadata and — when enough ORP reviews exist — a neutral summary of recurring customer themes. The system starts with the business's own public website, business-provided ORP information and ORP's first-party review signals. Learn how AI Business Profiles work →

SEO Readiness measures whether AI enrichment has enough reliable source material and useful signals to be shown as quality-ready content. It does not gate whether the active canonical public profile may be indexed; search engines decide what to index and rank.

OpenTalk: discussion beyond individual reviews 💬

ORP also includes OpenTalk, an open discussion community with no forced category walls. Consumers, reviewers, webmasters, suppliers and verified businesses can start conversations, reply in nested threads, vote, repost, follow discussions and organize discovery naturally with hashtags. Participation remains password-free through secure email links, while verified business and ORP Official identities are visibly distinguished.

A publishing channel for verified businesses — with safeguards

ORP now gives Domain Verified and Enhanced Verified businesses a dedicated Business Articles area. Businesses can write with a visual editor or HTML source mode, preview the article, see live word/character limits and submit without losing their work when validation fails.

Rejected drafts can be cleaned automatically after the configured retention period, while a separate rejection record remains for abuse protection. Repeated rejected, duplicate, nonsensical or manipulative submissions can suspend further Business Article publishing until an administrator reviews and clears the record. Read the Business Article Guidelines →

Know whether your articles are actually working 📊

Publishing is more useful when businesses can measure the result. Business Article Analytics shows article views, estimated unique readers, referring websites, clicks from an ORP article to the business's verified website, unique clickers, outbound click-through rate, top-performing articles, top destination paths and daily readership. Businesses can switch between 7-day, 30-day, 90-day and all-time views.

Article Analytics is deliberately privacy-conscious: the business sees aggregate performance information, not reader names, email addresses or readable IP addresses. Outbound click tracking applies only when a reader follows an article link to the verified business domain or one of its subdomains.

How ORP compares

This comparison focuses on both capability and cost. ✓ means included, ◐ means limited, available through a separate product, or tied to another tier/workflow, and ✕ means the capability is not integrated into that review platform. Pricing below uses publicly advertised starting prices reviewed in August 2026; taxes, add-ons, custom quotes and future price changes are not included.

Published Trustpilot pricing vs. ORP

*Illustrative multiplication of the currently advertised starting monthly price × 12, 60 or 120 months, assuming the price never changes. Trustpilot states that displayed prices are starting prices per domain, contracts have a 12-month commitment, each domain is priced separately, and add-ons/custom quoting can apply. Enterprise pricing is quote-based. ORP's $0 statement refers to the current core suite described on this page; it is not a promise that ORP can never introduce optional paid services in the future.

Listing is not endorsement

ORP is a review directory, not a recommendation list. A business or website can be listed whether it is active, temporarily offline, parked, redirected, bot-protected, obscure, controversial or in an age-restricted category. Current website status is useful context, but it does not erase the historical value of a profile or prevent people from reviewing past experiences. Sensitive categories may receive a factual warning so visitors can make their own decision before following an external link.

Claimed and verified are separate concepts: they indicate that an authorized party has completed the applicable ORP access/verification process. They do not mean ORP recommends the entity or guarantees its products, services, safety or conduct.

A different business model

We want legitimate businesses to spend their resources improving products, serving customers and supporting employees — not paying a review platform for the basic right to participate in the conversation about their own business. ORP may evolve commercially over time, but paying ORP will never buy a better rating, suppress legitimate criticism or influence moderation.