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ORP HELP CENTER 📚
How can we help?
Everything Open Review Platform currently offers—including Businesses, People, Movies, Books, Trailers, live discovery, participation, moderation and business tools—organized into simple step-by-step instructions. Pick what you want to do and follow the numbered steps.
No matching guide found.Try another phrase, browse the categories, or ask ORPy from the corner of the page.
Search by business name, website/domain, category or country—even if the website is currently offline or unfamiliar.
Open the profile to read reviews and status/transparency information, write a review or find owner tools. Remember: being listed on ORP is not an endorsement.
Enter the business website/domain. ORP normalizes the domain and checks for an existing profile so reviews are not split across duplicates.
For a new manual listing, ORP performs a live website check. When the website passes, clicking Add / Find publishes the profile immediately — no submission email and no admin approval are required.
Sensitive or age-restricted websites, including adult or gambling sites, may be listed with a clear visitor warning rather than excluded merely because of their category. The warning and the listing do not constitute an ORP endorsement, safety guarantee or legal judgment.
Claiming is separate from listing: for ordinary corporate domains, a matching business-domain email verifies business affiliation and unlocks the Business Center and Webmaster Tools. Strong administrator-control verification by DNS, website file/meta tag, or ORP manual review remains available as an optional higher-authority verification.
If an already-listed website later becomes offline, parked, redirected or bot-protected, its historical review profile may remain available.
Open a published business review and choose Reply to this review.
Enter your name, private email and reply; you may attach one permitted image.
Confirm the reply from ORP’s email. Ordinary replies can publish after automated safety screening; suspicious replies are held for administrator review.
The original reviewer is notified after publication, and you can later edit/delete your reply through Manage Your Participation.
Choose I represent this business. For ordinary domains, a matching business-domain email verifies business affiliation and unlocks the Business Center and Webmaster Tools.
Strong administrator-control verification is an optional higher authority signal. Use DNS TXT, /.well-known file, HTML meta tag, approval by an existing strongly verified administrator, or ORP manual verification to become a Verified Business Administrator.
Public/shared email-provider domains cannot establish affiliation merely from an @domain mailbox; they go directly to strong control verification after contact-email confirmation.
First verify representative access when the domain supports private corporate email.
Business-email verification unlocks the Business Center and Webmaster Tools. For an additional administrator-control signal, you can place ORP’s unique token in a DNS TXT record, /.well-known/orp-verification.txt, or an HTML meta tag; ORP Admin can also verify manually.
Strong administrator verification records a higher level of control verification and can display the administrator authority status. The Business Center itself is already available after eligible business-email verification. Verification confirms control—it is not an ORP endorsement. See the Business Guidelines.
Select the business and choose the tool you need: reviews, analytics, reputation, growth, website/SEO tools, articles, team/API tools or other available tabs.
Open the verified business in Business Center and choose Keyword Intelligence.
Enter a keyword, topic, product/service or competitor domain; choose the research mode, target market and language.
Run the research and review the generated keyword, content or PPC ideas. ORP uses AI reasoning rather than claiming live Google Ads/SEMrush/Ahrefs volume data.
Open the business in Business Center and choose Performance Trends / benchmark.
Compare the latest period with the previous period for your own review, response, traffic and health signals.
Use Reputation Intelligence and individual reviews to understand why a metric changed; ORP does not rank unrelated businesses against each other in this view.
Open the Reputation Intelligence / business-health / performance area available for the business.
Review rating, verification, response, review and trend signals together; use them as operational guidance rather than as a guarantee of future reputation.
Open the person profile and choose Direct Experience if you personally interacted/worked/dealt with them, or Public Assessment for an opinion about publicly observable work or conduct.
Write the review, optionally attach one permitted photo, submit it and confirm your email.
Open People and start typing the person’s full/public name in Add a person. ORP dynamically checks existing ORP profiles and searches public People sources for likely identity matches.
Existing ORP matches are shown first to prevent duplicates. Public candidates can show a photo, full name and identity description, but only candidates confirmed by Wikidata as a human are offered.
If the intended person appears, choose that identity. ORP fills the identity fields and validates the selected human entity again when you submit. Leave About blank if you want ORP to generate an original 70–140 word profile summary from verified public-source context; manually written About text is preserved.
The suggestion image is for identity selection only; ORP does not copy an arbitrary web thumbnail as the profile photo. No submission email is required to add the directory profile. Uploaded photos still require Public Domain/CC0 rights confirmation; if no photo is uploaded, ORP tries the exact Wikipedia/Wikidata identity immediately and then hands unresolved profiles to People Photo Maintenance.
Open a published People review and choose Reply to this review.
Enter your name, private email and reply; an optional permitted image can be attached.
Confirm the reply from the email ORP sends. Ordinary replies can publish after automated safety screening; suspicious replies wait for administrator review.
The original reviewer is notified after publication.
Report identity, privacy or profile-safety problems
Open the person profile and find Wrong person, photo or safety problem?.
Choose the specific reason: mistaken identity, wrong photo, private person, minor, exposed personal information, impersonation, harassment/threats or other.
Explain the issue and optionally provide a supporting public source/private follow-up email.
Verified representatives should use Person Profile Center for factual metadata corrections. Read People Safety & Transparency.
Use autocomplete in People to find a profile quickly by name, profession or country.
Browse field hubs such as Film & television, Sports, Politics, Science, Media or Crime & notorious cases.
Every category has its own Search this category field, so a search stays inside the selected field rather than searching the entire People directory.
Person profiles can show Similar People to explore, while the People directory surfaces recently discussed and newly added profiles without inflammatory popularity rankings.
Open the Movies directory and search by title, actor, director, country or genre.
Open the correct movie profile and review its title, year, country, genre, director and cast information before posting.
Choose Review this movie, give the required overall rating and optionally rate story, acting, direction, cinematography and music / soundtrack.
Write your review, submit it, and confirm your private email from the message ORP sends you. Email verification is required before the review can proceed through publication/moderation.
Open Movie Trailers to browse movies on ORP that currently have a cached trailer.
Use search and the genre, country, year and sorting controls to find something to watch.
Click the trailer thumbnail or Play trailer to load the privacy-enhanced YouTube player inside ORP. ORP deliberately does not load every video player when the page first opens, which keeps the trailer wall fast.
Use View & Review Movie below any trailer to open its ORP movie profile, or Watch on YouTube to open the video at its source.
Trailer availability is controlled by the video owner. If a video is removed or embedding becomes unavailable, ORP’s Trailer Maintenance Center can refresh the cached trailer information.
Search Movies first so the same title is not added twice.
If it is missing, open Add a Movie and start with the movie title.
Use ORP’s public-source suggestions to select the correct movie identity when available, then review the imported/found metadata such as release year, country, genre, director and principal cast.
Complete the required identity/metadata fields and submit the movie. No submission email is required to add the directory profile. Movie profiles are separate from Business and People profiles, even when actors or directors already have People profiles on ORP.
Every published movie review has an Overall rating.
Reviewers can also score Story, Acting, Direction, Cinematography and Music / Soundtrack when those dimensions are relevant to their review.
The movie profile combines published ratings into summary averages. These scores reflect ORP reviewers’ opinions; they are not ratings created or endorsed by ORP.
Movie profiles link directors and principal cast members to matching ORP People profiles when ORP can make an unambiguous credit-name match.
A People profile likewise surfaces the ORP movies connected to that person, so the relationship works in both directions.
The relationship system is self-healing: when a new movie is added it checks People already on ORP; when a new Person is added ORP checks existing movie credits; administrators can also run the resumable People ↔ Movies Relationship Scan to backfill older or previously missed records.
If two active People profiles have the same credit name, ORP does not guess automatically; the uncertain relationship stays unlinked until identity is clear.
These links are informational relationships only. Being listed in a movie or People profile does not mean ORP endorses the person, production or any review.
Open a published movie review and choose Reply to this review when the reply control is available.
Enter your name, private email and reply, then submit it.
Confirm the reply from ORP’s email. Ordinary replies may publish after automated safety screening; replies needing judgment can be held for administrator review.
Movie reviews are user-submitted opinions and are not written or endorsed by ORP.
Email verification confirms control of the submitted email; it does not prove that an opinion is correct.
Reviews and replies can be screened or moderated under ORP’s general content and community rules.
Use factual, relevant language about the movie and avoid threats, harassment, doxxing, impersonation or knowingly false factual claims about real people.
Search by book title, ORP author, publisher or ISBN; use year, Amazon-link and sorting filters when useful.
Each card links back to the author’s ORP People profile and to its public bibliographic source. Where ORP has a useful Amazon destination, the card also provides an Amazon action.
Books is currently a discovery/catalog feature connected to People profiles—not a separate ORP review directory.
Open Movies and use Explore by type to browse Feature films, Documentaries, Short films, Television movies and Animated features when those types contain active ORP profiles.
Each type hub has its own live search and pagination. Legacy film records are grouped with Feature films so older profiles do not disappear into a duplicate category.
Start typing in the top Find movies field or the Add a movie form on Movies.
ORP continues showing live matches from its own directory and can also show a separate public-source suggestion panel for titles that may not yet be on ORP.
Choose the correct public suggestion to open the full Add Movie form with the selected identity and available metadata prefilled, then review the information before submitting.
ORP directory/discovery search fields are designed to suggest matching ORP records while you type rather than forcing a full page reload for every query.
People category hubs keep suggestions inside the selected field; Books can suggest by title, author, publisher or ISBN; Movies can combine existing ORP matches with public movie suggestions.
Existing search behavior remains authoritative when a specific directory has additional filters or identity safeguards.
Under Your businesses/sites 🏢, use Manage Your Business Reviews or scroll to Reviews of Your Businesses 🏢. This is different from Your business reviews, which means reviews you personally wrote about other businesses.
For every review received by a business you manage, you can see the review and conversation, publish/update the official 🏢 Business response, and use the available Report / Dispute controls.
Official Business responses also appear in Your replies 💬, so replies remain manageable in one consistent place.
ORP permits one review per reviewer for each profile. Replies are a separate conversation beneath that review, so discussion and updates do not require creating another review.
The original reviewer and other verified participants can reply where the conversation controls are available; Business/People/Movie representatives can use their authorized response tools.
After email confirmation, a reply may publish after screening or wait for a quick administrator check. ORP shows that status beside the exact conversation you were returned to, so you do not need to submit the reply again.
Use Manage Your Participation to reopen replies connected to your verified email. If a review is permanently deleted by its reviewer or by ORP Admin, replies and reply-thread records attached to that review are deleted too.
Open Manage Your Participation with the verified business email, then use My Content → Your businesses/sites → Manage Your Business Reviews, or open Business Center → Reviews.
For a received review, use an official Business response when another perspective helps readers. A public response is different from a private report/dispute.
Use Report / Dispute for a policy, integrity or moderation issue and attach relevant private evidence when needed. Private evidence is not automatically published.
Use Your Review Reports/Disputes to follow case status, administrator action and available resolution notes. ORP can email the verified business contact when an important decision is recorded.
On public profile descriptions, reviews and replies, ORP can add internal links when text clearly names an existing People, Business or Movie profile.
The link is added at display time only; ORP does not rewrite the stored review, reply or profile description.
Ambiguous names and ordinary phrases are left as plain text. Context-aware safeguards are intentionally conservative so a phrase such as “come to” is not linked merely because a similarly named website exists.
After selected review/reply verification or publication milestones, ORP may suggest related profiles that could benefit from the participant’s perspective.
Suggestions can appear on the result page and in selected verification/publication/reply emails.
When ORP can identify the verified participant, it avoids profiles that person has already reviewed; localized sites prefer localized entity names.
A verified business can report/dispute an eligible review from its consolidated review-management page or Business Center.
Open Your Review Reports/Disputes from the business-management area to see cases submitted for businesses you manage.
The history can show the report status, administrator action and available resolution notes, including outcomes such as keeping or removing the review.
ORP can email the verified business contact when the administrator takes an action on the report/dispute.
Take your time: drafts, ORP Shield and safe submission
Long review, reply and Add Business/Person/Movie forms protect normal fields in the current browser tab as you work. A subtle Draft saved ✓ indicator can appear after work begins.
After you interact with a protected form, ORP keeps the secure session/CSRF token alive in the background instead of forcing you to finish quickly.
ORP Shield verifies most normal submissions with first-party checks. Elevated-risk activity can receive a lightweight local proof; higher-risk cases may use a time-bounded Turnstile fallback. If connectivity or a fallback fails, the draft remains available so you can retry.
A browser cannot automatically restore a file input after a full reload, so photos/documents may need to be selected again even when the text and ratings are restored.
Use the language links/selector to move between the English, Spanish and Persian public apps.
Each language app has localized public content and keeps its own reviews, ratings, replies and community/private participation records rather than merging them into another language database.
When ORP has a confirmed identity bridge, equivalent Business, People or Movie profiles can link to one another across languages.
For Businesses, strong public verification can synchronize only across confirmed high-confidence exact-domain counterparts; contacts, encrypted email, access tokens, sessions, reviews and other private/community data are not copied.
Search People, the People box on the home page, or Add/find People in My Content. ORP always checks its own People directory first.
When no suitable ORP profile exists, ORP can show Possible people found on the web · Is one of these the person you mean? using Wikipedia/Wikidata public identity data.
Only candidates positively confirmed by Wikidata as human (Q5) are offered as selectable People identities. Successful identity checks are cached so the same public figure is not dependent on repeated external lookups.
After choosing Add this person, the Add Person page keeps the selected public identity visible so you get a second opportunity to verify it before creating the profile.
When you participate through an email-confirmed activity, ORP may enroll that email in the optional educational series.
Each educational email has two parts: guidance related to the activity that brought you to ORP, plus Did you know? information about another ORP feature you have not yet been introduced to.
ORP tracks which current features have already been introduced and normally sends no more than one educational email per day. The daily series stops when the current feature catalog is exhausted or you unsubscribe.
When ORP later adds or materially changes a participant-facing feature, eligible previous participants can receive an optional What’s new on ORP notice.
Activity notifications for profiles you participated in
Reviewing or replying on a Business, Person or Movie profile can establish interest in that profile for optional activity notifications.
When another relevant review/reply is later published on the same profile, ORP may notify previous participants so they can return to the conversation.
ORP suppresses duplicate generic activity notices when a more specific direct-reply/representative-response email is already being sent.
Use the link in an ORP email or Email Preferences to control daily education, profile-activity notifications and new-feature announcements separately.
Use Contact for a support message; you can optionally attach one JPG, PNG, WEBP or PDF up to the displayed limit. Use the floating Feedback tool when reporting product feedback/bugs and attach a screenshot when helpful.
These submissions are stored for the ORP team in a secure Admin Messages inbox. ORP team replies are sent through ORP and include a copy of your original message so the conversation keeps its context.
For support/abuse prevention, the submission can privately include your IP address, recent ORP page journey in that browser session and existing ORP participation associated with the supplied email. URL query parameters are stripped so private access tokens are not copied into this support context.
Do not upload passwords, private access links or unnecessary sensitive information. See the Privacy Policy for more detail.
Identity-safe discovery, profile sorting & language counterparts
3 practical guides
Understand when a Business, Person or Movie is already on ORP
ORP now reconciles its own directory results with public suggestions before presenting an entity as new.
For Businesses, the canonical duplicate identity is the exact normalized domain. For People, local normalized-name matching can surface candidates, but a public suggestion is treated as the same existing person only after exact Wikidata QID or exact official-source verification; a same-name match alone is never identity proof.
For Movies, ORP uses its strong movie identity contract (Wikidata/page identity and title/year safeguards) so an exact existing movie is opened or marked Already on ORP instead of also being offered as a new addition.
If ORP is unsure, it should keep the candidate separate rather than silently merging identities.
Understand confirmed language counterparts and People portrait reuse
English, Spanish and Persian are independent public apps with separate reviews, ratings, replies and private/community records. A confirmed identity bridge can link equivalent Business, Person or Movie profiles without merging those records.
For People, an exact confirmed counterpart—normally backed by the same Wikidata identity—can reuse an eligible Public Domain, CC0, CC BY or CC BY-SA portrait. ORP copies the bytes into the destination app’s own local storage and preserves source, license and attribution.
Name similarity alone never authorizes a People bridge or cross-language portrait sharing. Private data, reviews and participation records are not copied between language apps.
Check this Help Center and ask ORPy first for workflow questions.
For a problem that needs direct ORP attention, open Contact. You may attach a JPG, PNG, WEBP or PDF when it helps explain the issue.
Describe the page/workflow and provide only the non-sensitive details ORP needs. Contact/Feedback submissions can privately include IP/session-journey and email-linked participation context for support and abuse prevention; private URL query parameters are stripped.
ORP replies from the secure Admin Messages workflow include your original message so you can see exactly what the reply refers to.
ORP keeps distinct review areas for Businesses & websites, public/professional People, and Movies. It also provides discovery collections such as Books and Trailers that connect public information back to the relevant profiles. Owner, representative and moderation privileges depend on the profile type; being listed never means ORP endorsement.
PEOPLE REVIEWS
Public & professional people
Find or add adult public/professional profiles, submit a Direct Experience review or Public Assessment, join conversations under reviews, and allow the person or an authorized representative to respond. When a name is missing from ORP, search can show verified public identities from Wikipedia/Wikidata and only offers candidates confirmed as human.
Verified owners can open Reviews of Your Businesses from My Content, see each review and its conversation, publish or manage the Business response, and report/dispute when appropriate. Report history and administrator resolution notes remain tied to the business.
Alongside the overall score, a Movie review can optionally rate Story, Acting, Direction, Cinematography, and Music / Soundtrack. Published detailed ratings feed the profile averages when available.
ORP can discover books connected to People through public bibliographic sources, show them on the author profile and collect them in Books. Records can link to Open Library and, where useful, Amazon. Covers are enriched from supported public sources when available. Books is a discovery feature connected to People; it is not currently a fourth review directory.
Privacy & email control: Educational emails, profile-activity notices and feature announcements are optional and can be controlled from Email Preferences or unsubscribed. Essential verification, secure-access, security and required moderation emails remain separate.
NEED A SHORTER ANSWER? ✦
Ask ORPy
ORPy now uses the current ORP feature/help knowledge for Businesses/Websites, People and Movies, plus Books and Trailers discovery—including My Content, review conversations, owner review management, canonical duplicate-safe Add/Find identity, People identity suggestions, confirmed language counterparts and license-safe People portrait reuse, profile review sorting, book/author discovery, Movie type hubs and public suggestions, live directory search, detailed Movie ratings, draft protection, optional email updates and Contact/Feedback workflows. Tell ORPy what you are trying to do; it will keep subject areas separate, give short steps and link directly to the most relevant current guide above.
Hi! I’m ORPy. I know ORP’s current Business, People and Movie review workflows plus Books and Trailers discovery, canonical duplicate-safe Add/Find identity, live directory search, My Content, review conversations, profile review sorting, business-owner review management and disputes, public People identity suggestions, confirmed language counterparts and license-safe People portrait reuse, detailed Movie ratings, draft-safe forms, optional email education/activity updates, Contact & Feedback, moderation, OpenTalk and business tools. Tell me what you want to do and I’ll keep the subject areas separate, give short steps and link to the most relevant current guide.
ORPy can explain ORP, but it cannot make moderation decisions.
