Evidence & Verification Policy
2026-09-15 · v23.7.19.738
Eligible listings and independent speech
ORP accepts eligible businesses/websites, movies and adults with a legitimate public or professional presence. It does not invite profiles targeting private children or ordinary private individuals. Listing a subject does not imply participation, endorsement or wrongdoing. Reviews and replies are their authors’ opinions and claims. Publication, popularity, votes and badges are not findings that those claims are true.
Report, correct or appeal
Anyone may use Report content or a privacy concern without claiming a profile. Identify the exact page or item, the relevant statements, why they concern you and the correction or action requested. Include relevant public sources and dates; do not send unrelated personal data. The form creates a private case reference and access key for progress, explanations, additional information and appeals. Keep the key confidential. Contact ORP is the alternative when the form fails.
Fair and proportionate decisions
A report is a request for review, not proof of a violation. Negative opinions and lawful criticism are not removed merely because a subject objects. ORP may seek clarification, request evidence, temporarily restrict content, correct profile facts, redact passages or remove prohibited content after reviewing context. Payment and representative status do not buy control of reviews or favorable decisions. A reviewer or affected subject may request reconsideration.
Minimum necessary verification
A verified email proves control of an inbox. A customer-evidence check concerns the described interaction; it does not certify every claim. Official-domain checks and appropriate authorization can support business access. People representation requires a suitable personal or authorized-representative check. A movie participant’s role does not establish every copyright or image right. Verification grants only the stated privileges and never editorial control of other users’ lawful criticism.
Private evidence and image complaints
Provide a relevant source, date and context. Evidence can support an interaction without proving every allegation. Do not fabricate or alter it deceptively. Prefer public official sources or minimally intrusive proof; redact unrelated identifiers. The new report form accepts no documents. Existing private-evidence workflows remain restricted to authorized staff and retain their own schedules. For copyright or image complaints, identify the work, exact ORP location, your relationship to the rights and the requested action. Authority is checked before granting access or disclosing private information; filing a complaint alone requires no claim.
Private review assessment and reconsideration
An author asked for supporting information receives an app-language email with a private response page and a separate confidential key. The key expires after seven days and one submitted response; ORP stores its hash. Responses and original-version moderation snapshots are encrypted in private storage and are available to authorized moderators. The form accepts relevant text and public source links; it does not accept identity documents or confidential client files. Ask a moderator about a suitable private method if original documents are needed. Information is not published or automatically disclosed to a reviewed entity. Submitting information does not release a hold. Authors and affected subjects may request explanations and reconsideration through the reporting process.
Policies & transparency
- Terms of Use
- Privacy Policy
- Moderation Policy
- How Moderation Works
- Evidence & Verification Policy
- Appeals Policy
- Complaints & Corrections
Revision history: v23.7.19.706 adds public complaint access, private case follow-up and appeals, proportionate content restrictions and coordinated notices. This revision replaces conflicting earlier descriptions of keeping unsubstantiated allegations public.
ORP Connect
ORP Connect is ORP’s free, optional friendship and relationship service for adults. One profile works across all seven language apps. This guide explains publishing and safe edits, audience previews, photos, categorized ORP favorites, discovery, messaging, groups/events, privacy, security, notifications and optional assisted services.
Current ORP features
Use this guide with the detailed instructions on this page. Available controls depend on the profile, verified role and publication status.
Current ORP features
ORP has seven language apps. Reviews, ratings, replies and ordinary participant records remain app-specific. Confirmed public profile counterparts can be linked. Connect is a separate, optional service with one central profile across the seven apps; language switching does not copy private access tokens or create another Connect account.
Review and review-reply forms for Businesses, People and Movies, OpenTalk posts and replies, and ORP Connect blog and group/event editors support bold and italic. Use B/I controls independently: the same text can be bold and italic together, and turning off one preserves the other. Available formatting varies by editor; arbitrary HTML is not enabled. Verification, moderation and editing rules still apply.
Suggested profiles use relevant participation as context and exclude profiles already reviewed by that recipient, including pending reviews. If identity, eligibility or relevant alternatives cannot be established, suggestions are omitted. Existing participation history is not a request to review the same profile again.
Business profile headlines and directory listings show the full domain. A distinct business name is retained without repeating the same domain; profile headings keep the local translation of Reviews. Directory listing names do not add Reviews.
Spanish, French, Portuguese, Hindi, Arabic and Persian have local keyboard pages. Open Keyboard in the top navigation or immediately after Help Center in the footer. Use the language layout, Shift, emoji search, copy, selection, undo/redo, counters and local draft recovery. Text stays in the browser.
ORPy explains ORP features in this app’s language and links to this app’s pages. It does not decide moderation, establish the truth of reviews, expose private information or invent a missing language counterpart.
The public ORP Blog offers editorial articles and verified, moderated comments. Separately, ORP Connect members can write audience-controlled blogs, comment on connected authors' posts, and join threaded discussions in groups and events after membership is accepted. The Help Center explains drafts, publishing checks, replies and author controls.
