scam-safety-2026-10-27
Revised: 2026-10-27 · Effective: 2026-10-27
Added visible romance-scam and advance-fee warnings, financial-information precautions, reporting guidance and qualified risk and liability terms for ORP and ORP Connect.
Terms of Use
2026-09-15 · v23.7.19.738
Eligible listings and independent speech
ORP accepts eligible businesses/websites, movies and adults with a legitimate public or professional presence. It does not invite profiles targeting private children or ordinary private individuals. Listing a subject does not imply participation, endorsement or wrongdoing. Reviews and replies are their authors’ opinions and claims. Publication, popularity, votes and badges are not findings that those claims are true.
Report, correct or appeal
Anyone may use Report content or a privacy concern without claiming a profile. Identify the exact page or item, the relevant statements, why they concern you and the correction or action requested. Include relevant public sources and dates; do not send unrelated personal data. The form creates a private case reference and access key for progress, explanations, additional information and appeals. Keep the key confidential. Contact ORP is the alternative when the form fails.
Fair and proportionate decisions
A report is a request for review, not proof of a violation. Negative opinions and lawful criticism are not removed merely because a subject objects. ORP may seek clarification, request evidence, temporarily restrict content, correct profile facts, redact passages or remove prohibited content after reviewing context. Payment and representative status do not buy control of reviews or favorable decisions. A reviewer or affected subject may request reconsideration.
Participation and author responsibility
Submit only content you may lawfully share. Do not impersonate, manipulate ratings, fabricate evidence, threaten, harass, expose private information or infringe copyright or image rights. These rules apply to reviews, official responses, user replies, OpenTalk, context notes, images, profiles, articles and hosted sites. Users grant ORP permission to host, format and display their submissions to operate the requested service; private evidence is not licensed for public display.
Representation, accuracy and ORP-authored content
Verification describes a specific check, not a guarantee of all statements or authority. Representatives may respond and request corrections; they cannot control other authors’ lawful reviews. AI summaries and ORP-authored descriptions must be treated separately from user content, labeled accurately and corrected when misleading. Neither a biography, category, icon nor search snippet should imply an unsupported accusation. Relevant sources, attribution and dates should distinguish allegations from established findings and opinions.
Service limits and applicable rights
ORP may maintain, change or suspend features for reliability, security, lawful operation or enforcement of these rules. Content and availability are not guaranteed to be complete, current, accurate or uninterrupted. Any exclusion or limitation operates only to the extent permitted by applicable law; nothing here excludes liability or rights that cannot lawfully be excluded. These terms do not assume that a listed person who never agreed to them is contractually bound. No governing-law jurisdiction or mandatory dispute forum is designated in this revision.
Review notices and recorded decisions
Each review carries an author-account notice. Publication and email verification do not establish the accuracy of factual claims. A moderator may add a notice that factual claims were not independently verified or that specific statements are disputed; a disputed notice requires an actual recorded dispute. Notices do not authorize publication. Serious allegations require human assessment of the full text, relevant support and context. Moderators record their reasons and can hold a review, request information or revisions, approve the assessed version or reject it. Material changes require reassessment. A temporary hold or a lack of documents does not establish falsity.
Policies & transparency
- Terms of Use
- Privacy Policy
- Moderation Policy
- How Moderation Works
- Evidence & Verification Policy
- Appeals Policy
- Complaints & Corrections
Revision history: v23.7.19.706 adds public complaint access, private case follow-up and appeals, proportionate content restrictions and coordinated notices. This revision replaces conflicting earlier descriptions of keeping unsubstantiated allegations public.
ORP Connect — Terms
Connect is for adults aged 18 or older. Give accurate eligibility information, protect your email and do not impersonate others. Email confirmation does not by itself verify age, identity, intentions or trustworthiness. Staff eligibility approval is separately required before discovery or contact.
Respect consent and boundaries. Fraud, spam, coercion, threats, harassment, exploitation, unlawful activity, impersonation and nonconsensual sharing of private information or intimate material are prohibited. Do not evade blocks, age restrictions, sanctions or security controls.
You keep ownership of submitted content and must have permission to use it. You authorize ORP to store, display to permitted recipients, format, translate when requested and screen content to operate Connect under your recorded choices and privacy policy. This does not authorize public advertising of private conversations.
Profiles and messages are member-provided. Discovery, compatibility signals, translations and AI suggestions can be mistaken and do not guarantee a match, relationship, identity verification or safety. Decide independently whom to contact and what to share.
Use blocking and reporting tools when needed. ORP may hold content, limit contact, pause profiles or restrict access under safety rules, with review/appeal routes where available. Moderation cannot prevent all harm. Buddy check-ins are not an emergency service or a response guarantee. Contact local emergency services for immediate danger.
You can pause your profile or request deletion. Suspension, deletion, message expiry, privacy requests and evidence holds follow the operating policy below; hiding content does not promise immediate removal from backups or another member’s records. General ORP terms also apply. Connect is 100% free; paying never buys a match or a moderation outcome.
Audio/video calls and short live introductions are available for eligible members in accepted conversations. Both participants must accept, then explicitly start their devices and allow browser permissions. Calls stop after 20 minutes; introductions after 2 minutes. Availability depends on network access, device support and service capacity or traffic limits. ORP does not record calls, but another participant could record on their device. Respect consent, stop unwanted contact and use blocking/reporting tools. Calls are not an emergency service or proof of identity or safety.
Stay safe: romance and money scams
ORP uses safeguards and moderation, but cannot detect every scammer, monitor every interaction or guarantee another user's conduct. Protect your information, verify claims independently and make careful decisions on ORP and ORP Connect.
You are responsible for your decisions and dealings with other users and use these services at your own risk. To the extent permitted by applicable law, ORP is not liable for fraud or losses caused by other users. Nothing in this notice excludes liability or statutory rights that cannot legally be excluded.
ORP Connect privacy and operating policy
A deletion request hides your profile immediately. Deletion is processed after a 7-day grace period, subject to evidence holds.
Direct and group message content is retained for 365 days after creation, unless held for an open report or other evidence requirement.
Security records: 30 days. Resolved report evidence: 180 days from report creation. Moderation audit details: 365 days. Active cases, sanctions, appeals and evidence holds remain protected.
Translation records: 30 days. Analytics: 90 days. Unattached message uploads: 1 day. Eligible completed check-ins and closed group descriptions: 30 and 30 days respectively. Ended or declined call records: 1 days after the invitation expires, unless an applicable hold requires longer retention. Expired connection descriptions are cleared separately; they are not call recordings.
Backup retirement target: 30 days. Protected backups and recovery archives are not automatically erased at that deadline; verified archive handling and evidence holds can extend retention.
The existing AI provider processes the content needed for safety screening, requested translations and optional advanced recommendations, according to your recorded processing choices. Processing consent is not assumed. Private and match-only social links are excluded from external profile screening regardless of processing permission.
You must be at least 18. Staff must separately approve adult eligibility before discovery or contact. Uncertain eligibility remains on hold.
Policy change history
connect-calls-disclosure-2026-10-27
Revised: 2026-10-27 · Effective: 2026-10-27
Clarified active audio/video calls, explicit device consent, page alert controls, relay processing and service limits.
connect-policy-2026-10-25-v2
Revised: 2026-10-25 · Effective: 2026-10-25
Clarified private drafts, explicit publication requests, review requirements, and cancellation of a pending publication request.
ORP Connect
ORP Connect is ORP’s free, optional friendship and relationship service for adults. One profile works across all seven language apps. This guide explains publishing and safe edits, audience previews, photos, categorized ORP favorites, discovery, messaging, groups/events, privacy, security, notifications and optional assisted services.
Current ORP features
Use this guide with the detailed instructions on this page. Available controls depend on the profile, verified role and publication status.
Current ORP features
ORP has seven language apps. Reviews, ratings, replies and ordinary participant records remain app-specific. Confirmed public profile counterparts can be linked. Connect is a separate, optional service with one central profile across the seven apps; language switching does not copy private access tokens or create another Connect account.
Review and review-reply forms for Businesses, People and Movies, OpenTalk posts and replies, and ORP Connect blog and group/event editors support bold and italic. Use B/I controls independently: the same text can be bold and italic together, and turning off one preserves the other. Available formatting varies by editor; arbitrary HTML is not enabled. Verification, moderation and editing rules still apply.
Suggested profiles use relevant participation as context and exclude profiles already reviewed by that recipient, including pending reviews. If identity, eligibility or relevant alternatives cannot be established, suggestions are omitted. Existing participation history is not a request to review the same profile again.
Business profile headlines and directory listings show the full domain. A distinct business name is retained without repeating the same domain; profile headings keep the local translation of Reviews. Directory listing names do not add Reviews.
Spanish, French, Portuguese, Hindi, Arabic and Persian have local keyboard pages. Open Keyboard in the top navigation or immediately after Help Center in the footer. Use the language layout, Shift, emoji search, copy, selection, undo/redo, counters and local draft recovery. Text stays in the browser.
ORPy explains ORP features in this app’s language and links to this app’s pages. It does not decide moderation, establish the truth of reviews, expose private information or invent a missing language counterpart.
The public ORP Blog offers editorial articles and verified, moderated comments. Separately, ORP Connect members can write audience-controlled blogs, comment on connected authors' posts, and join threaded discussions in groups and events after membership is accepted. The Help Center explains drafts, publishing checks, replies and author controls.