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Privacy Policy

2026-09-15 · v23.7.19.738

Eligible listings and independent speech

ORP accepts eligible businesses/websites, movies and adults with a legitimate public or professional presence. It does not invite profiles targeting private children or ordinary private individuals. Listing a subject does not imply participation, endorsement or wrongdoing. Reviews and replies are their authors’ opinions and claims. Publication, popularity, votes and badges are not findings that those claims are true.

Report, correct or appeal

Anyone may use Report content or a privacy concern without claiming a profile. Identify the exact page or item, the relevant statements, why they concern you and the correction or action requested. Include relevant public sources and dates; do not send unrelated personal data. The form creates a private case reference and access key for progress, explanations, additional information and appeals. Keep the key confidential. Contact ORP is the alternative when the form fails.

Fair and proportionate decisions

A report is a request for review, not proof of a violation. Negative opinions and lawful criticism are not removed merely because a subject objects. ORP may seek clarification, request evidence, temporarily restrict content, correct profile facts, redact passages or remove prohibited content after reviewing context. Payment and representative status do not buy control of reviews or favorable decisions. A reviewer or affected subject may request reconsideration.

Information and purposes

ORP processes submitted public profile facts, reviews, replies and media to operate its directories and discussions. Participation and access workflows use email addresses, verification and security tokens, encrypted private fields and email hashes. Support, complaints and moderation process the messages and evidence needed to investigate and respond. Hashing is not the same as anonymization. Sensitive information should be limited to what is necessary; public-source information can still be personal information.

Private cases, access and retention

The reporting form stores the target, category, priority, encrypted details and optional encrypted email in the selected language app. It keeps a hash of the private access key. Only authorized administrators see reports and evidence snapshots; the case key reveals status and the safe decision explanation, not the underlying report or documents. Closed cases are eligible for deletion 365 days after the recorded final decision unless a content restriction or preservation hold remains. A follow-up reopens the case. Eligible cleanup runs when the administrative queue is opened; this is not a promise of deletion at an exact hour. Other evidence, backups and records retain their existing storage schedules and require separate retention review.

Security, analytics and browser storage

ORP uses sessions, anti-abuse checks, network/device signals and logs. Ordinary pages include Google advertising-tag code; ORP Shield can use a Cloudflare Turnstile fallback. Contact/Feedback may include private support context such as IP information, recent page paths and entry/referrer context. Browser drafts may retain normal form fields for the tab session. ORP Analytics can process paths, referrers, device information, country and campaign/conversion data for participating websites. The new case pages omit third-party scripts, URL access keys and browser draft storage. Other pages and embedded media can involve third-party requests and cookies.

Providers, AI and international handling

Hosting, email and configured AI services can process information needed for their functions. Automated screening and generation can send relevant content to the configured AI provider, including text or images; provider locations and retention depend on the actual deployment and account settings. Automated approval is not a legal finding. This policy does not claim that all data remains in one country or that providers retain nothing. ORP must assess applicable legal grounds, consent and transfer requirements against those actual settings.

Email choices and individual requests

Reporting does not subscribe the complainant to optional mail. Essential requested access, verification, security and moderation messages remain separate from optional messages. Optional delivery uses saved email preferences; without a saved preference record, optional delivery is disabled. Existing saved choices remain in effect. Use the private case route for access, correction, deletion or a privacy complaint. ORP may verify only what is necessary before disclosing personal data or granting authority, consider competing rights and preservation needs, and explain its decision. Security incidents require a documented assessment and any notices required by applicable law.

Private review assessment and reconsideration

An author asked for supporting information receives an app-language email with a private response page and a separate confidential key. The key expires after seven days and one submitted response; ORP stores its hash. Responses and original-version moderation snapshots are encrypted in private storage and are available to authorized moderators. The form accepts relevant text and public source links; it does not accept identity documents or confidential client files. Ask a moderator about a suitable private method if original documents are needed. Information is not published or automatically disclosed to a reviewed entity. Submitting information does not release a hold. Authors and affected subjects may request explanations and reconsideration through the reporting process.

Policies & transparency

Revision history: v23.7.19.706 adds public complaint access, private case follow-up and appeals, proportionate content restrictions and coordinated notices. This revision replaces conflicting earlier descriptions of keeping unsubstantiated allegations public.

ORP Connect — Privacy

Joining Connect is optional and separate from reviews or representing a business or person. One identity and profile work across all seven language apps; translations do not create separate accounts.

Connect processes your secure-access email, profile, age eligibility, photos, interests, language/contact preferences and location you choose to provide. It also stores likes, saved profiles, requests, messages and attachments, group/event participation, check-ins, notification choices, consents, reports and security records, including protected network/device signals.

Data supports access, discovery, communication, translation, notifications, moderation and abuse prevention. Hosting and email providers process data needed for delivery. With the relevant processing choice enabled, OpenAI processes content for safety screening or requested translation. Optional advanced recommendations send pseudonymous aliases (not anonymous identities) and broad shared-interest, language and preference signals, not names, biographies or private messages. Private and match-only social links are excluded from external profile screening regardless of processing permission.

Save as a private draft to keep this version private. Choose Submit & publish after approval to request publication of this saved version once all checks pass. You can cancel a pending request; editing this version cancels it. Approval alone does not publish a private draft. Published profiles are visible to eligible signed-in members, not a public search listing. Choose Everyone on ORP Connect or Mutual connections for your published profile. Matching preferences control contact requests, rather than who can view a profile shared with everyone. Blocks and individual privacy settings still apply. Private messages are for authorized participants; group access depends on membership. Connect pages are not intended for search indexing. Authorized staff may review relevant records for reports, age eligibility, appeals or privacy handling. Members can copy what they view; avoid unnecessary sensitive information.

Settings let you edit or pause your profile, control contact/notification preferences, block or report members, and request an export or deletion. Sensitive actions may require recent email confirmation. Hiding a conversation changes only your view, not another participant’s copy. Contact ORP for access, correction, restriction, objection or other privacy requests; rights depend on applicable law.

Protected stored records use access controls and encryption; messaging is not end-to-end encrypted. Necessary session/security cookies and saved display preferences support access and appearance. Connect omits public analytics/counter widgets. Data may be processed where hosting, email and AI providers operate, including outside your country. External services have their own policies. Current retention periods, exceptions and the Connect contact options appear below.

Calls use an ORP-operated relay hosted on Azure. Establishing and relaying a call processes connection information, including participant network addresses. ORP stores participant and invitation/status information and short-lived encrypted connection descriptions to operate calls; ORP does not record or store call audio/video. Microphone and camera access begins only after your explicit Start action and browser permission. Browser call alerts are optional for the open page and can be disabled there without revoking the browser notification permission. Stored call/security records remain subject to the retention periods and applicable holds described below. You can turn off incoming calls in Preferences; this stops pending and active incoming calls without disabling your ability to start calls.

Stay safe: romance and money scams

ORP uses safeguards and moderation, but cannot detect every scammer, monitor every interaction or guarantee another user's conduct. Protect your information, verify claims independently and make careful decisions on ORP and ORP Connect.

You are responsible for your decisions and dealings with other users and use these services at your own risk. To the extent permitted by applicable law, ORP is not liable for fraud or losses caused by other users. Nothing in this notice excludes liability or statutory rights that cannot legally be excluded.

Read the scam-safety guidance

ORP Connect privacy and operating policy

A deletion request hides your profile immediately. Deletion is processed after a 7-day grace period, subject to evidence holds.

Direct and group message content is retained for 365 days after creation, unless held for an open report or other evidence requirement.

Security records: 30 days. Resolved report evidence: 180 days from report creation. Moderation audit details: 365 days. Active cases, sanctions, appeals and evidence holds remain protected.

Translation records: 30 days. Analytics: 90 days. Unattached message uploads: 1 day. Eligible completed check-ins and closed group descriptions: 30 and 30 days respectively. Ended or declined call records: 1 days after the invitation expires, unless an applicable hold requires longer retention. Expired connection descriptions are cleared separately; they are not call recordings.

Backup retirement target: 30 days. Protected backups and recovery archives are not automatically erased at that deadline; verified archive handling and evidence holds can extend retention.

The existing AI provider processes the content needed for safety screening, requested translations and optional advanced recommendations, according to your recorded processing choices. Processing consent is not assumed. Private and match-only social links are excluded from external profile screening regardless of processing permission.

You must be at least 18. Staff must separately approve adult eligibility before discovery or contact. Uncertain eligibility remains on hold.

Contact ORP about Connect safety, privacy or support

Contact · Terms

Policy change history

scam-safety-2026-10-27

Revised: 2026-10-27 · Effective: 2026-10-27

Added visible romance-scam and advance-fee warnings, financial-information precautions, reporting guidance and qualified risk and liability terms for ORP and ORP Connect.

connect-calls-disclosure-2026-10-27

Revised: 2026-10-27 · Effective: 2026-10-27

Clarified active audio/video calls, explicit device consent, page alert controls, relay processing and service limits.

connect-policy-2026-10-25-v2

Revised: 2026-10-25 · Effective: 2026-10-25

Clarified separate member visibility, external profile-processing permission, and publication requests. Private and match-only social links remain excluded from external profile screening.

ORP Connect

ORP Connect is ORP’s free, optional friendship and relationship service for adults. One profile works across all seven language apps. This guide explains publishing and safe edits, audience previews, photos, categorized ORP favorites, discovery, messaging, groups/events, privacy, security, notifications and optional assisted services.

Current ORP features

Use this guide with the detailed instructions on this page. Available controls depend on the profile, verified role and publication status.

Current ORP features

ORP has seven language apps. Reviews, ratings, replies and ordinary participant records remain app-specific. Confirmed public profile counterparts can be linked. Connect is a separate, optional service with one central profile across the seven apps; language switching does not copy private access tokens or create another Connect account.

Review and review-reply forms for Businesses, People and Movies, OpenTalk posts and replies, and ORP Connect blog and group/event editors support bold and italic. Use B/I controls independently: the same text can be bold and italic together, and turning off one preserves the other. Available formatting varies by editor; arbitrary HTML is not enabled. Verification, moderation and editing rules still apply.

Suggested profiles use relevant participation as context and exclude profiles already reviewed by that recipient, including pending reviews. If identity, eligibility or relevant alternatives cannot be established, suggestions are omitted. Existing participation history is not a request to review the same profile again.

Business profile headlines and directory listings show the full domain. A distinct business name is retained without repeating the same domain; profile headings keep the local translation of Reviews. Directory listing names do not add Reviews.

Spanish, French, Portuguese, Hindi, Arabic and Persian have local keyboard pages. Open Keyboard in the top navigation or immediately after Help Center in the footer. Use the language layout, Shift, emoji search, copy, selection, undo/redo, counters and local draft recovery. Text stays in the browser.

ORPy explains ORP features in this app’s language and links to this app’s pages. It does not decide moderation, establish the truth of reviews, expose private information or invent a missing language counterpart.

The public ORP Blog offers editorial articles and verified, moderated comments. Separately, ORP Connect members can write audience-controlled blogs, comment on connected authors' posts, and join threaded discussions in groups and events after membership is accepted. The Help Center explains drafts, publishing checks, replies and author controls.

Help Center →

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