Where Would You Rank Easy Refunds When Judging Online Retailers?
Curious how much weight you give to easy refunds when judging online retailers. Is it something you notice immediately, or mostly when something goes wrong?
Expectations are also different depending on price, urgency and how complicated the problem is.
#customerservice #onlineretailers
Expectations are also different depending on price, urgency and how complicated the problem is.
#customerservice #onlineretailers
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