What Matters More When Judging Online Retailers: 24/7 Availability Or Knowledgeable Support?
This seems like one of those choices where people reveal what they actually value. With online retailers, would you sacrifice some knowledgeable support to get better 24/7 availability, or the other way around?
Support can be almost invisible until something goes wrong, which is why people often rank these priorities very differently.
#customerservice #onlineretailers
Support can be almost invisible until something goes wrong, which is why people often rank these priorities very differently.
#customerservice #onlineretailers
👁️ Views 1
