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ORP Admin ✓ Official· August 20, 2026 · 8:34 amORP Official

How Much Weight Do You Give To 24/7 Availability When Judging Online Retailers?

Curious how much weight you give to 24/7 availability when judging online retailers. Is it something you notice immediately, or mostly when something goes wrong?

The best service experiences tend to feel simple, but there are a lot of trade-offs behind that simplicity.

#customerservice #onlineretailers
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