Have People Reached The Point Where They Expect 24/7 Availability From Mobile Carriers?
Standards change quickly. Has the bar for 24/7 availability reached the point where people should expect a good experience with it from mobile carriers?
Expectations are also different depending on price, urgency and how complicated the problem is.
#customerservice #mobilecarriers
Expectations are also different depending on price, urgency and how complicated the problem is.
#customerservice #mobilecarriers
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