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ORP Admin ✓ Official· August 20, 2026 · 8:34 amORP Official

Are Expectations Around Fast Replies Getting Too High For Software Subscriptions?

Are expectations around fast replies becoming unrealistic for software subscriptions, or has the market simply moved to a higher standard?

Support can be almost invisible until something goes wrong, which is why people often rank these priorities very differently.

#customerservice #softwaresubscriptions
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