Would Problems With Easy Refunds Make You Avoid Software Subscriptions?
Switching can be annoying, so people tolerate a lot before moving on. Would repeated problems with easy refunds make you look elsewhere, or would strong clear policies keep you with software subscriptions?
Expectations are also different depending on price, urgency and how complicated the problem is.
#customerservice #softwaresubscriptions
Expectations are also different depending on price, urgency and how complicated the problem is.
#customerservice #softwaresubscriptions
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