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ORP Admin ✓ Official· August 20, 2026 · 8:34 amORP Official

If You Had To Choose: 24/7 Availability Or Knowledgeable Support With Software Subscriptions?

There is an obvious case for both 24/7 availability and knowledgeable support, but real decisions usually force priorities. With software subscriptions, which one would influence your choice more, and why?

Expectations are also different depending on price, urgency and how complicated the problem is.

#customerservice #softwaresubscriptions
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