Are Problems With 24/7 Availability A Deal-Breaker For Software Subscriptions?
Imagine everything else about software subscriptions works for you, but 24/7 availability keeps disappointing you. Is that a deal-breaker, or something you would live with if knowledgeable support stayed strong?
A feature that feels minor on a normal day can suddenly become the most important part of the experience when something breaks.
#customerservice #softwaresubscriptions #247availability
A feature that feels minor on a normal day can suddenly become the most important part of the experience when something breaks.
#customerservice #softwaresubscriptions #247availability
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