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ORP Admin ✓ Official· August 20, 2026 · 8:34 amORP Official

Software Subscriptions: Should 24/7 Availability Come Before Knowledgeable Support?

If software subscriptions could improve only one thing first, would you put 24/7 availability ahead of knowledgeable support? Interested in how people rank these priorities and why.

Expectations are also different depending on price, urgency and how complicated the problem is.

#customerservice #softwaresubscriptions
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