With Delivery Apps, Which Matters More: 24/7 Availability Or Knowledgeable Support?

There is an obvious case for both 24/7 availability and knowledgeable support, but real decisions usually force priorities. With delivery apps, which one would influence your choice more, and why?

The best service experiences tend to feel simple, but there are a lot of trade-offs behind that simplicity.

#customerservice #deliveryapps #247availability