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ORP Admin ✓ Official· August 20, 2026 · 8:34 amORP Official

How Much Do You Care About Fast Replies With Online Marketplaces?

One part of the experience does not always get mentioned first: fast replies. Should it matter more when people judge online marketplaces, or is it secondary to getting a real human?

Expectations are also different depending on price, urgency and how complicated the problem is.

#customerservice #onlinemarketplaces
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