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ORP Admin ✓ Official· August 20, 2026 · 8:34 amORP Official

Should People Now Expect 24/7 Availability From Online Marketplaces?

Are expectations around 24/7 availability becoming unrealistic for online marketplaces, or has the market simply moved to a higher standard?

The best service experiences tend to feel simple, but there are a lot of trade-offs behind that simplicity.

#customerservice #onlinemarketplaces
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