If Online Marketplaces Could Improve One Thing, Would You Pick 24/7 Availability?
There is always another feature or improvement competing for attention. With online marketplaces, which deserves priority right now: 24/7 availability or knowledgeable support?
Expectations are also different depending on price, urgency and how complicated the problem is.
#customerservice #onlinemarketplaces #247availability
Expectations are also different depending on price, urgency and how complicated the problem is.
#customerservice #onlinemarketplaces #247availability
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