Are Problems With Fast Replies A Deal-Breaker For Local Service Businesses?

A practical question: if your experience with local service businesses consistently fell short when it came to fast replies, would that be enough to make you look elsewhere even if getting a real human was strong? Where is your tipping point?

A feature that feels minor on a normal day can suddenly become the most important part of the experience when something breaks.

#customerservice #localservicebusinesses