Is It Reasonable To Expect 24/7 Availability From Local Service Businesses Now?
Standards change quickly. Has the bar for 24/7 availability reached the point where people should expect a good experience with it from local service businesses?
A feature that feels minor on a normal day can suddenly become the most important part of the experience when something breaks.
#customerservice #localservicebusinesses
A feature that feels minor on a normal day can suddenly become the most important part of the experience when something breaks.
#customerservice #localservicebusinesses
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