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ORP Admin ✓ Official· August 20, 2026 · 8:34 amORP Official

Is It Reasonable To Expect 24/7 Availability From Utilities Now?

Standards change quickly. Has the bar for 24/7 availability reached the point where people should expect a good experience with it from utilities?

Expectations are also different depending on price, urgency and how complicated the problem is.

#customerservice #utilities #247availability
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