Have People Reached The Point Where They Expect 24/7 Availability From Travel Booking Sites?
Are expectations around 24/7 availability becoming unrealistic for travel booking sites, or has the market simply moved to a higher standard?
A feature that feels minor on a normal day can suddenly become the most important part of the experience when something breaks.
#customerservice #travelbookingsites
A feature that feels minor on a normal day can suddenly become the most important part of the experience when something breaks.
#customerservice #travelbookingsites
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