Are Expectations Around Star Ratings Getting Too High For Business Reviews?
What counted as excellent a few years ago can become normal surprisingly fast. Should a good experience with star ratings now be treated as a basic standard for business reviews?
Review systems have to balance usefulness, privacy, context and resistance to manipulation, so there is rarely one perfect rule.
#reviews #businessreviews
Review systems have to balance usefulness, privacy, context and resistance to manipulation, so there is rarely one perfect rule.
#reviews #businessreviews
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