If Restaurant Reviews Could Improve One Thing, Would You Pick Star Ratings?
There is always another feature or improvement competing for attention. With restaurant reviews, which deserves priority right now: star ratings or written explanations?
A rating is easy to read, but the rules behind that rating can have a huge effect on how trustworthy it feels.
A rating is easy to read, but the rules behind that rating can have a huge effect on how trustworthy it feels.
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