If You Had To Choose: Star Ratings Or Written Explanations With Marketplace Seller Reviews?
A simple trade-off question: imagine two otherwise similar options for marketplace seller reviews. One is stronger on star ratings; the other is stronger on written explanations. Which one gets your vote?
Review systems have to balance usefulness, privacy, context and resistance to manipulation, so there is rarely one perfect rule.
#reviews #marketplacesellerreviews
Review systems have to balance usefulness, privacy, context and resistance to manipulation, so there is rarely one perfect rule.
#reviews #marketplacesellerreviews
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