What Should Loyalty Programs Improve First: Free Trials Or Easy Cancellation?
If loyalty programs could improve only one thing first, would you put free trials ahead of easy cancellation? Interested in how people rank these priorities and why.
Small policy details can completely change how a good deal feels after someone has already committed money or time.
#shopping #loyaltyprograms
Small policy details can completely change how a good deal feels after someone has already committed money or time.
#shopping #loyaltyprograms
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