Convenience Vs Budget Control: What Wins With Loyalty Programs?
A simple trade-off question: imagine two otherwise similar options for loyalty programs. One is stronger on convenience; the other is stronger on budget control. Which one gets your vote?
Price is easy to compare up front, while cancellation rules, returns and hidden friction often show up later.
#shopping #loyaltyprograms
Price is easy to compare up front, while cancellation rules, returns and hidden friction often show up later.
#shopping #loyaltyprograms
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