If Hotels Could Improve One Thing, Would You Pick Lower Prices?
There is always another feature or improvement competing for attention. With hotels, which deserves priority right now: lower prices or flexible cancellation?
A lower price can be great, but convenience, consistency and recovery from problems often shape the final memory more.
A lower price can be great, but convenience, consistency and recovery from problems often shape the final memory more.
👁️ Views 1
